FAQ
How long will I take to receive my order?
We are as excited to ship the products to you as you are for your order. The order once processed and accepted will be shipped/dispatched in 2-5 business working days. Delivery times can be affected by the customer’s geographic location, the time taken by the delivery partners to deliver.
Does Defi ship internationally?
We would love for Defi products to reach each one of you but at the moment we do not ship internationally.
How can I track my order?
You will receive an email with the tracking details once the order has been shipped. In case, you do not receive an email, please feel free to reach out to us at customercare@defibeauty.in
Will I receive a confirmation email once I place an order?
Yes! You will receive an email confirming your order has been placed. In case, you do not receive an email in 24 hours of placing an order, please feel free to reach out to us atcustomercare@defibeauty.in
Do I have to pay for shipping?
Shipping is free for all orders above Rs 500. For orders below Rs 500, we would charge a nominal amount of Rs 75.
Can I make changes/ modify my order once placed?
Orders once processed cannot be modified.
Can I expedite my process?
We completely understand last-minute shopping. Should you wish to expedite the process, please write to us as soon as you have placed an order and we will help you in priority shipment at an additional cost, as per the delivery partners.